Ux Designer

Talktalkgroup

Hybrid (minimum of 50% office presence)
Proven experience in ux / product design
Proficiency in figma
Strong journey and systems thinking
Talktalkgroup is seeking a confident UX Designer for a 6-month fixed-term contract to enhance customer service and retention experiences across their web and app platforms. The ideal candidate should possess strong UX design skills, experience in cross-functional teams, and the ability to work autonomously in a fast-paced environment

Job Summary

  • This role is ideal for someone who can quickly understand complex service journeys and designs with empathy.
  • You'll be working on journeys that help customers self-serve confidently and resolve issues smoothly.
  • TalkTalk offers a flexible hybrid working environment and a generous holiday package.

Matching Summary

Match Score: 85

Talktalkgroup is seeking a confident UX Designer for a 6-month fixed-term contract to enhance customer service and retention experiences across their web and app platforms. The ideal candidate should possess strong UX design skills, experience in cross-functional teams, and the ability to work autonomously in a fast-paced environment.

Skills & Requirements

Must-have

  • Proven experience in UX / Product Design
  • Proficiency in Figma
  • Strong journey and systems thinking

Nice-to-have

  • Experience in telecoms or fintech
  • Experience improving retention
  • Familiarity with behavioural design principles

Key Requirements

  • Experience designing complex service flows
  • Ability to simplify high-friction interactions
  • Confident working under time constraints

Work Rights

Not specified

Tailored Resume

Cover Letter