Patient Scheduling Specialist - Cardiovascular Medicine
University of Kansas Hospital Authority
Kansas City, KS, US
Epic emr proficiency required
High volume call center experience
Insurance verification knowledge
The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating complex appointments including imaging, procedures, and treatments
Job Summary
The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating complex appointments including imaging, procedures, and treatments.
This role requires expert knowledge of scheduling guidelines, insurance types (HMO, PPO, Medicare), and the ability to verify referring physician orders for accuracy.
The specialist acts as an escalation point for lower-level schedulers and may train new employees on department-specific operational protocols and workflows.
Matching Summary
The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating complex appointments including imaging, procedures, and treatments.