Service Operations Manager

KONE

Beltsville, MD, United States
Base: $159,800.00 – $209,790.00; bonus: 15% target...
Not specified (assumed to be on-site based on the nature of the role).
5+ years maintenance expertise
Supervisory experience with union workforce
Safety guidelines implementation and monitoring
KONE is seeking a Service Operations Manager in Beltsville, MD, to oversee local service operations, emphasizing safety, team development, and customer satisfaction. The ideal candidate should have over five years of relevant maintenance and supervisory experience, particularly with unionized workforces, along with a strong commitment to innovation and collaboration

Job Summary

  • The mission is to drive service business operations while promoting a positive culture focused on safety and quality goals.
  • The role involves coaching technical supervisors to become customer-oriented line leaders and managing personnel selection and training.
  • KONE offers competitive benefits including a 15% target annual bonus, comprehensive health insurance, and tuition reimbursement.

Matching Summary

Match Score: 85

KONE is seeking a Service Operations Manager in Beltsville, MD, to oversee local service operations, emphasizing safety, team development, and customer satisfaction. The ideal candidate should have over five years of relevant maintenance and supervisory experience, particularly with unionized workforces, along with a strong commitment to innovation and collaboration.

Salary

Base: $159,800.00 – $209,790.00; Bonus: 15% Target Incentive based on company and individual goals; Benefits: Medical, Dental, Vision, 401k Match, Tuition Reimbursement

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience with union workforce
  • Safety guidelines implementation and monitoring

Nice-to-have

  • Appetite for learning new technologies
  • Collaborative and innovative culture fit
  • Customer satisfaction focus

Key Requirements

  • Associates degree in related field or equivalent experience
  • 5+ years relevant maintenance expertise
  • Experience leading union represented workforce

Work Rights

Not specified

Tailored Resume

Cover Letter