We are seeking an experienced IT Support Engineer with strong hands-on expertise in end-user support, desktop operations, and server administration
Job Summary
We are seeking an experienced IT Support Engineer with strong hands-on expertise in end-user support, desktop operations, and server administration.
The ideal candidate will have a balanced skill set across endpoint management, virtualization, and application support, with the ability to work in enterprise environments.
Ensure high service availability and user satisfaction through effective incident and problem management and SLA compliance.
Matching Summary
We are seeking an experienced IT Support Engineer with strong hands-on expertise in end-user support, desktop operations, and server administration.
Skills & Requirements
Must-have
SCCM / Endpoint Management
Desktop Support Windows OS
VMware Virtualization
Windows Server AD DNS DHCP GPO
Application Management & Support
Citrix user support access troubleshooting
Nice-to-have
ITSM tools like ServiceNow
Customer-facing communication skills
Independent work and priority management
Key Requirements
Experience in enterprise or corporate IT environments