The IT Operations and Observability Engineer is responsible for monitoring enterprise systems and responding to alerts in a NOC-style operational environment
Job Summary
The IT Operations and Observability Engineer is responsible for monitoring enterprise systems and responding to alerts in a NOC-style operational environment.
This role requires strong troubleshooting skills to triage incidents, manage tickets, and escalate issues to appropriate engineering teams while maintaining real-time dashboards.
Candidates must have at least 4 years of experience in IT operations with hands-on exposure to enterprise monitoring platforms such as SCOM, Splunk, and SolarWinds.
Matching Summary
The IT Operations and Observability Engineer is responsible for monitoring enterprise systems and responding to alerts in a NOC-style operational environment.
Skills & Requirements
Must-have
4 years IT operations experience
SCOM Splunk SolarWinds expertise
Linux Windows environment support
Incident triage and escalation procedures
ServiceNow Jira ticket workflow
Nice-to-have
24/7 shift-based NOC experience
ITIL aligned incident management
Alert tuning and dashboard optimization
Cloud-native monitoring solutions
Strong analytical skills with Excel
Key Requirements
Bachelor's degree or equivalent experience
Minimum 4 years in IT operations or NOC roles
Hands-on experience with cloud monitoring solutions