This role is accountable for the end-to-end Service and Operations Architecture of the Technology Maximizer Solution across multiple modalities
Job Summary
This role is accountable for the end-to-end Service and Operations Architecture of the Technology Maximizer Solution across multiple modalities.
You will translate validated customer needs into concrete service designs while ensuring compliance with audit requirements in a global environment.
The position requires leading multi-disciplinary initiatives and building strong relationships with global stakeholders to drive operational readiness.
Matching Summary
This role is accountable for the end-to-end Service and Operations Architecture of the Technology Maximizer Solution across multiple modalities.
Skills & Requirements
Must-have
End-to-end service architecture design
Market-to-Order and Order-to-Cash processes
PDLM process expertise in regulated industries
Global stakeholder engagement and influence
IT systems affinity including SAP and Salesforce
Nice-to-have
Digitalization and automation mindset
Cross-functional international collaboration
Continuous improvement focus on supply chain
Strong English communication skills
Customer-centric quality-driven approach
Key Requirements
Master's degree or equivalent experience
8+ years of experience in Service Operations Design
Experience with PDLM processes and regulated industries
Hands-on experience designing M2O and O2C processes