Service Advisor

Bmw Of Kansas City South

Charleston, South Carolina, USA
Identify and document service needs
Schedule service appointments
Advise customers on services
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Works with customer and technician to identify required maintenance, advises customers on necessary and recommended services, and offers additional services and repairs.
  • Demonstrates the Company’s Core Values including Servant Leadership, Teamwork through Trust & Respect, and Commitment to Customer Enthusiasm.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Schedule service appointments
  • Advise customers on services
  • Compute repair costs
  • Maintain CSI standards
  • Work with customers and technicians

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm
  • Passion for Winning
  • Accountability at All Levels

Key Requirements

  • High School Diploma
  • 3-5 years of Automotive work experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter