Customer Care Associate

Brunello Cucinelli S.p.A

New York, United States
Base: $26-$28ph; bonus/equity: not specified; bene...
Deliver personalized client experiences
Build lasting client relationships
Handle client inquiries and concerns
Serve as the face and voice of our brand — providing personalized, high-touch service that extends beyond the virtual space

Job Summary

  • Serve as the face and voice of our brand — providing personalized, high-touch service that extends beyond the virtual space.
  • Handle client inquiries and concerns with empathy, efficiency, and proactive communication to ensure swift resolution and satisfaction.
  • Brunello Cucinelli offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.

Matching Summary

Serve as the face and voice of our brand — providing personalized, high-touch service that extends beyond the virtual space.

Salary

Base: $26-$28/hr; Bonus/Equity: Not specified; Benefits: health and dental insurance, life insurance, disability insurance, 401K, paid holidays, generous paid time-off policy

Skills & Requirements

Must-have

  • Deliver personalized client experiences
  • Build lasting client relationships
  • Handle client inquiries and concerns
  • Microsoft Suite (Outlook, Excel)
  • Digital communication tools

Nice-to-have

  • Passionate about delivering exceptional client experience
  • Act as a trusted advisor
  • Create meaningful engagement opportunities
  • Storytelling and creating meaningful connections
  • Adaptable, resourceful, and motivated

Key Requirements

  • Bachelor's degree required
  • 2-4+ years of experience
  • Fluency in English
  • Italian and/or Spanish is a strong plus
  • Experience with Salesforce a plus

Work Rights

Not specified

Tailored Resume

Cover Letter