The Tech Training Specialist is primarily responsible for training front-line staff in the use and practices of point-of-sale devices during events
Job Summary
The Tech Training Specialist is primarily responsible for training front-line staff in the use and practices of point-of-sale devices during events.
This position will be vital in ensuring consistent and accurate transactions, which may include card payments, Bucs App Krewe cash payments, and any applicable discounts and special promotions.
The successful candidate will have excellent communication skills, effectively influence others, the ability to make decisions quickly, and exhibit a high-level of maturity.
Matching Summary
The Tech Training Specialist is primarily responsible for training front-line staff in the use and practices of point-of-sale devices during events.
Skills & Requirements
Must-have
Point-of-sale (POS) device training
Event-based operational support
Guest experience enhancement
Transaction accuracy monitoring
Adaptability to environment changes
Nice-to-have
Initiate and implement improvements
High-level of maturity
Effective influence skills
Key Requirements
Previous experience in training (one-on-one and group)
Experience with POS systems (preferably Clover Sport)
Solid analytical and problem-solving skills
Ability to establish and maintain effective working relationships
Strong verbal and written communication skills
Availability for event-based schedule (late hours, weekends)