Strategic Account Manager, Na

Vantage Data Centers

Sterling, Virginia, United States
Base: $120,000-$140,000; bonus: eligible for bonus...
Fully remote
5+ years experience in data center operations or project management
Bachelor of science degree in business administration or related field
Proficiency with microsoft office suite including excel and visio
This role serves as the primary interface for Vantage customers to ensure their needs are met while coordinating internal departments for support

Job Summary

  • This role serves as the primary interface for Vantage customers to ensure their needs are met while coordinating internal departments for support.
  • The position involves managing customer onboarding, construction reviews, and ongoing operational performance reporting including SLAs and KPIs.
  • Vantage offers a comprehensive benefits package including medical, dental, vision, 401k match, and paid time off alongside an above market total compensation.

Matching Summary

This role serves as the primary interface for Vantage customers to ensure their needs are met while coordinating internal departments for support.

Salary

Base: $120,000-$140,000; Bonus: Eligible for bonus; Benefits: Medical, dental, vision, life insurance, 401k match

Skills & Requirements

Must-have

  • 5+ years experience in data center operations or project management
  • Bachelor of Science degree in Business Administration or related field
  • Proficiency with Microsoft Office Suite including Excel and Visio
  • Ability to read electrical one-line diagrams
  • Experience with ITIL based Service Management programs

Nice-to-have

  • Prior experience in high-tech or rapid growth industry
  • Strong negotiation and motivational skills
  • Experience with contracts management and RFPs
  • Proactive approach to establishing customer relationships
  • Ability to work collaboratively across multiple departments

Key Requirements

  • Bachelor of Science degree required
  • 5+ years of relevant industry experience
  • Travel up to 25% expected

Work Rights

Not specified

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