Customer Care Advisor

Busey Bank

Base: $19-$22ph; bonus/equity: eligible for bonus ...
Strong organizational skills
Basic knowledge of web browsers
Ability to work in fast-paced environment
The Customer Care Advisor serves as a customer advocate to earn trust and loyalty through unparalleled service

Job Summary

  • The Customer Care Advisor serves as a customer advocate to earn trust and loyalty through unparalleled service.
  • The role involves managing relationships with digital-first customers while encouraging the adoption of digital offerings.
  • Busey Bank offers a competitive Total Rewards package including 401(k) match, profit sharing, and comprehensive health benefits.

Matching Summary

The Customer Care Advisor serves as a customer advocate to earn trust and loyalty through unparalleled service.

Salary

Base: $19-$22/hour; Bonus/Equity: Eligible for bonus or incentives based on performance; Benefits: Competitive package including 401(k), PTO, medical, dental, vision

Skills & Requirements

Must-have

  • Strong organizational skills
  • Basic knowledge of web browsers
  • Ability to work in fast-paced environment

Nice-to-have

  • Previous banking experience preferred
  • Desire to assist customers
  • Willingness to adapt to change

Key Requirements

  • High School diploma required
  • Knowledge of Microsoft Office
  • Ability to obtain Busey account with online/mobile banking

Work Rights

Not specified

Tailored Resume

Cover Letter