Excellent verbal communication skills in english and turkish
Strong active listening and problem-solving abilities
Proven experience in customer service or call center environment
The role serves as the voice of the company, providing exceptional customer service and support to valued clients via phone calls
Job Summary
The role serves as the voice of the company, providing exceptional customer service and support to valued clients via phone calls.
Responsibilities include answering incoming calls promptly, resolving customer issues efficiently, and documenting interactions in customer service software.
Candidates must be proficient in both English and Turkish with strong active listening skills to maintain high customer satisfaction standards.
Matching Summary
The role serves as the voice of the company, providing exceptional customer service and support to valued clients via phone calls.
Skills & Requirements
Must-have
Excellent verbal communication skills in English and Turkish
Strong active listening and problem-solving abilities
Proven experience in customer service or call center environment
Nice-to-have
Patient and empathetic approach to customer interactions
Ability to multitask in a fast-paced environment
High school diploma or equivalent preferred
Key Requirements
Proficiency in using customer service software and computer systems