Vacation Ownership Advisor - Bahasa & English

Marriott Vacations Worldwide

Bangkok, Thailand
Not specified; not specified; not specified
**
Fluent in bahasa indonesia and english
Experience with siebel crm system
Ability to handle inbound calls efficiently
** Marriott Vacations Worldwide is seeking a Vacation Ownership Advisor fluent in both Bahasa and English for their Bangkok location. The role involves providing exceptional customer service to owners and members regarding vacation planning, account verification, and finance-related inquiries. **

Job Summary

  • The role requires answering all inbound calls in a timely manner while maintaining a business-like manner.
  • Employees must actively contact new owners to welcome them and provide guidance on vacation planning and FDB assignments.
  • The position involves utilizing various support systems like Siebel, MySource, and Excel to resolve complex service issues.

Matching Summary

Match Score: 75

** Marriott Vacations Worldwide is seeking a Vacation Ownership Advisor fluent in both Bahasa and English for their Bangkok location. The role involves providing exceptional customer service to owners and members regarding vacation planning, account verification, and finance-related inquiries. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Fluent in Bahasa Indonesia and English
  • Experience with Siebel CRM system
  • Ability to handle inbound calls efficiently
  • Knowledge of vacation ownership policies
  • Proficiency in Microsoft Office tools

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work in a fast-paced environment
  • Flexibility in responding to owner needs
  • Experience with finance-related inquiries
  • Commitment to maintaining professional atmosphere

Key Requirements

  • Fluency in Bahasa and English languages
  • No specific degree or certification mentioned
  • Work authorization status not specified

Work Rights

Not specified

Tailored Resume

Cover Letter