OpenAI plans to onboard a high volume of customer-facing employees across Sales, Technical Success, Partnerships, and Customer Success in 2026
Job Summary
OpenAI plans to onboard a high volume of customer-facing employees across Sales, Technical Success, Partnerships, and Customer Success in 2026.
This role is focused on delivering, facilitating, and continuously improving onboarding at scale, serving as the execution engine of GTM onboarding.
You will help modernize onboarding through AI-assisted workflows, scalable systems, and data-informed iteration that reduce operational burden while improving consistency, speed to ramp, and learner readiness.
Matching Summary
OpenAI plans to onboard a high volume of customer-facing employees across Sales, Technical Success, Partnerships, and Customer Success in 2026.
Skills & Requirements
Must-have
Operational backbone of onboarding
Deliver, facilitate, and improve onboarding
Run onboarding operations end-to-end
Facilitate live onboarding sessions
AI-assisted workflows and scalable systems
Nice-to-have
Strong presence, clarity, and energy
Curiosity and creativity with AI tools
Proactively improve processes
Turning ambiguity into structured execution
Key Requirements
Experience running onboarding, enablement, training, or cohort-based programs
Experience facilitating live trainings, workshops, or cohort-based learning
Experience working cross-functionally with multiple stakeholders
Ability to manage complex logistics and recurring program operations at scale