Customer Service Manager

Goodwill Industries Monocacy Valley

Surprise, Arizona, US
$18.00 hourly; not specified; not specified ph
Fully remote
Sales floor oversight
Achieve sales goals
Daily operations management
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities

Job Summary

  • Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays.

Matching Summary

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Salary

$18.00 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Sales floor oversight
  • Achieve sales goals
  • Daily operations management
  • Customer service excellence
  • Team member development
  • Store cleanliness and branding

Nice-to-have

  • Drive company culture change
  • Model core values
  • Community impact
  • Empower individuals and families

Key Requirements

  • One-year customer service experience
  • High School Diploma or equivalent
  • Proficient in Microsoft Office Suite
  • Ability to pass background check and drug screen

Work Rights

Not specified

Tailored Resume

Cover Letter