This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit
Job Summary
This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
Matching Summary
This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best solution for financing the purchase of a home, refinancing an existing mortgage, or obtaining a new home equity line of credit.
Skills & Requirements
Must-have
Answering inbound calls
Initiating outbound calls
Analyzing financial goals
Submitting mortgage applications
Gathering loan documentation
Client relationship management
Nice-to-have
Strong consultative skills
Ability to analyze complex data
Commitment to professional ethic
Inclusive workplace culture
Key Requirements
1+ year sales and mortgage experience
SAFE Act registration requirements
High School Diploma / GED / Secondary School or equivalent