Coordinate orders and deliveries, managing sales orders from registration to confirmation, and ensuring proactive customer communication regarding any changes or incidents
Job Summary
Coordinate orders and deliveries, managing sales orders from registration to confirmation, and ensuring proactive customer communication regarding any changes or incidents.
Act as the primary contact for resolving customer supply chain issues, including delays, product damage, or order errors, collaborating with various departments for swift solutions.
Work closely with the sales team to understand customer needs, contribute to commercial proposals, and provide insights on customer behavior and market trends.
Matching Summary
Coordinate orders and deliveries, managing sales orders from registration to confirmation, and ensuring proactive customer communication regarding any changes or incidents.
Skills & Requirements
Must-have
Order and delivery coordination
Export documentation preparation
Customer complaint management
Supply chain incident resolution
Sales team collaboration
Demand planning input
Nice-to-have
Customer-centric approach
Proactive communication
Problem-solving skills
Adaptability and flexibility
Strong organizational skills
Key Requirements
3-5 years of experience in sales administration, Customer Service, or export