Customer Service Representative - Annuities- $500 Sign On Bonus

KKR / Global Atlantic Financial Group

Des Moines, IA, United States
Base: $19.54 ph; bonus/equity: $500 sign-on bonus;...
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High volume inbound call handling
Insurance product knowledge
Multi-system navigation skills
** KKR's Global Atlantic Financial Group is seeking a Customer Service Representative for their Des Moines, IA location, offering a $500 sign-on bonus. The role involves handling high-volume customer inquiries related to insurance products in a fast-paced contact center environment. **

Job Summary

  • This role supports customers, agents, and internal partners across a range of insurance products in a fast-paced contact center environment.
  • Candidates will receive approximately 12 weeks of paid training including classroom sessions and phone fielding before transitioning to a hybrid schedule.
  • The position offers an hourly rate of $19.54 plus overtime and includes a $500 sign-on bonus.

Matching Summary

Match Score: 75

** KKR's Global Atlantic Financial Group is seeking a Customer Service Representative for their Des Moines, IA location, offering a $500 sign-on bonus. The role involves handling high-volume customer inquiries related to insurance products in a fast-paced contact center environment. **

Salary

Base: $19.54 per hour; Bonus/Equity: $500 sign-on bonus; Benefits: Overtime available

Skills & Requirements

Must-have

  • High volume inbound call handling
  • Insurance product knowledge
  • Multi-system navigation skills
  • Compliance with privacy regulations
  • 1+ year customer service experience

Nice-to-have

  • Ability to think on feet
  • Empathetic communication style
  • Proactive issue escalation
  • Team-oriented approach
  • Strong attention to detail

Key Requirements

  • High school diploma or GED
  • 1+ year of customer service experience
  • Clear and professional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter