Customer Service Specialist

Workgambit

Customer order coordination
Sales order creation and expediting
Master demand plan maintenance
The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values

Job Summary

  • The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
  • Key responsibilities include coordinating and executing operational support for customer order processes, acting as the first point of contact for transaction investigations, and managing inventory requirements.
  • The role involves creating and expediting sales orders, coordinating the Master Demand Plan, participating in Sales/Operations meetings, and maintaining price lists in Oracle.

Matching Summary

The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.

Skills & Requirements

Must-have

  • Customer order coordination
  • Sales order creation and expediting
  • Master Demand Plan maintenance
  • Price list maintenance in Oracle
  • Customer return coordination
  • Progress monitoring from contact to resolution
  • Reporting for clients, sales, marketing, and operations
  • Finished product shipment coordination

Nice-to-have

  • Proactive problem solving
  • Detail-oriented approach
  • Teamwork and collaboration
  • Effective communication skills
  • Leadership potential

Key Requirements

  • Bachelor's degree in Business, Commerce, Administration, Industrial Engineering, or related field
  • 2-5 years of experience in customer service and/or manufacturing
  • Experience in data analysis, sales, and forecasting
  • Advanced English level
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter