Client Services Representative

IQVIA Inc

İstanbul, Turkey
Client satisfaction
Contract specifications fulfillment
Product deliverable verification
Ensures clients obtain maximum value from products and services to facilitate a positive and productive long-term relationship

Job Summary

  • Ensures clients obtain maximum value from products and services to facilitate a positive and productive long-term relationship.
  • Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs.
  • Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.

Matching Summary

Ensures clients obtain maximum value from products and services to facilitate a positive and productive long-term relationship.

Skills & Requirements

Must-have

  • client satisfaction
  • contract specifications fulfillment
  • product deliverable verification
  • internal communication
  • service agreement monitoring
  • customer service skills

Nice-to-have

  • pharmaceutical industry knowledge
  • meeting facilitation
  • presentation skills
  • training experience

Key Requirements

  • Bachelor's Degree for the relevant sciences
  • Proficiency in PC applications
  • Ability to communicate effectively
  • Demonstrated problem solving
  • Demonstrated ability to develop and maintain relationships
  • Ability to travel

Work Rights

Not specified

Tailored Resume

Cover Letter