Customer Service Representative

GPC Tools & Equipment Sydney

Memphis, TN, United States
Accurate order entry
Negotiate sale and purchase prices
Build customer relationships
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, and negotiating pricing to influence gross profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order entry
  • Negotiate sale and purchase prices
  • Build customer relationships
  • Source products from inventory
  • Determine cost effective shipping

Nice-to-have

  • Relate to customer needs
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Multi-tasking and time management skills
  • Moderate computer skills
  • Ability to place orders up to $5,000 per line

Work Rights

Not specified

Tailored Resume

Cover Letter