You will lead complex onboarding projects for Cloudbeds' mid-market customers, guiding them from contract signature through successful adoption
Job Summary
You will lead complex onboarding projects for Cloudbeds' mid-market customers, guiding them from contract signature through successful adoption.
The role requires fluency in English, Portuguese, and Spanish at a business-professional level along with deep hospitality expertise.
Cloudbeds offers a remote-first culture with benefits including monthly wellness Fridays, full paid parental leave, and professional development courses.
Matching Summary
You will lead complex onboarding projects for Cloudbeds' mid-market customers, guiding them from contract signature through successful adoption.
Skills & Requirements
Must-have
Fluency in English Portuguese Spanish
4 years hotel operations experience
1 year SaaS project management
Manage multiple projects simultaneously
Cross-functional stakeholder coordination
Nice-to-have
Hospitality SaaS implementation experience
Familiarity with Salesforce Zendesk Slack
Proactive problem-solving mindset
Test-and-learn innovation culture
Key Requirements
Minimum 4 years hotel operations or management experience
At least 1 year project management in SaaS environment
Business-professional fluency in English Portuguese Spanish