Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923 - $46,000; not specified; benefits eligibl...
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Help desk ticketing system
Hardware and software changes
Troubleshoot and resolve issues
** The University of Arkansas is seeking a Technology Support Specialist responsible for maintaining technology equipment, addressing user support requests, and ensuring operational functions of technology systems. The role requires a formal education equivalent to a bachelor’s degree in a related field and a minimum of one year of computer support experience. **

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
  • As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Technology Support Specialist responsible for maintaining technology equipment, addressing user support requests, and ensuring operational functions of technology systems. The role requires a formal education equivalent to a bachelor’s degree in a related field and a minimum of one year of computer support experience. **

Salary

$43,923 - $46,000; Not specified; Benefits Eligible

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • hardware and software changes
  • troubleshoot and resolve issues
  • maintain technology systems
  • end user training

Nice-to-have

  • excellent interpersonal skills
  • collaborative work environment
  • strong customer service

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of computer support experience
  • At least five years of computer support experience

Work Rights

Not specified

Tailored Resume

Cover Letter