Manager, Scaled Contract Management

Hubspotjobs

Bengaluru, India
On-site
People management
High-volume operational environments
Data analysis
HubSpot is seeking a Manager for their Scaled Contract Management team in Bengaluru, India. The role involves leading a team that handles high-volume customer billing and contract inquiries, focusing on operational excellence and automation

Job Summary

  • Lead and develop a high-volume Contract Management team supporting our Scaled customers with billing and contract enquiries.
  • Optimise workflows and scale automation to improve efficiency, accuracy, and customer experience.
  • Foster a high-performance, inclusive team culture grounded in accountability, ownership, and customer focus.

Matching Summary

Match Score: 85

HubSpot is seeking a Manager for their Scaled Contract Management team in Bengaluru, India. The role involves leading a team that handles high-volume customer billing and contract inquiries, focusing on operational excellence and automation.

Skills & Requirements

Must-have

  • people management
  • high-volume operational environments
  • data analysis
  • cross-functional collaboration
  • process optimization
  • customer focus

Nice-to-have

  • SaaS or technology company experience
  • contract management familiarity
  • billing workflow knowledge
  • automation initiatives

Key Requirements

  • 3+ years direct people management
  • Experience leading high-volume teams
  • Strong analytical skills
  • Cross-functional collaboration experience
  • Autonomous operation in fast-paced environments
  • Exceptional organizational skills
  • Strong communication skills

Work Rights

Not specified

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