UOB is a leading bank in Asia with a global network spanning 19 countries and more than 500 branches and offices
Job Summary
UOB is a leading bank in Asia with a global network spanning 19 countries and more than 500 branches and offices.
The role involves managing new and existing network infrastructure solutions and cloud environments while ensuring governance, security, and compliance.
Candidates will participate in change management, provide L3 SME support, and contribute to continuous improvement and 24/7 support across the regional footprint.
Matching Summary
UOB is a leading bank in Asia with a global network spanning 19 countries and more than 500 branches and offices.
Skills & Requirements
Must-have
Enterprise and Regional LAN and WAN management
Data Centre network infrastructure
Cloud services planning and configuration
Firewall, Router, Switch management
ITIL framework and IT service management
Change management and operations
24/7 regional support and on-call duty
Nice-to-have
Customer and service centric communication
Analytical and problem-solving abilities
Cross-team knowledge transfer
Continuous improvement and support shift-left
Follow-the-sun routine support schedule
Key Requirements
Strong knowledge of ITIL framework
Experience in INC and CRQ queue and SLA management
Ability to translate business requirements into technology solutions