Service Desk Technician (contingent)

Teledyne Technologies Incorporated

It support for pcs and networking
Troubleshoot computer and printer problems
Windows-based environments support
Provide IT support encompassing PCs, networking, printers, client applications and phones, and be first point of contact for all other issues

Job Summary

  • Provide IT support encompassing PCs, networking, printers, client applications and phones, and be first point of contact for all other issues.
  • Create Knowledge Base articles as repetitive issues arise to assist in increasing First Call Resolution rate.
  • Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.

Matching Summary

Provide IT support encompassing PCs, networking, printers, client applications and phones, and be first point of contact for all other issues.

Skills & Requirements

Must-have

  • IT support for PCs and networking
  • Troubleshoot computer and printer problems
  • Windows-based environments support
  • Customer service orientation
  • Communicate clearly verbally and written

Nice-to-have

  • Thrive on making an impact
  • Excitement of being on a winning team
  • Work in a fast-paced environment
  • Self-motivated and directed

Key Requirements

  • 2-4 years of Information Technology experience
  • 2 years of experience in an IT service role
  • Associate's degree in Computer Science or related field
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter