Regional Communications Manager

Severn Trent Plc

Coventry, United Kingdom
Base: from £47,781.15; bonus/equity: annual bonus ...
On-site
Integrated 360° communications campaigns
Customer experience focus
Stakeholder engagement
Lead integrated 360° communications campaigns to inform customers and communities about major infrastructure work, minimizing disruption and enhancing customer experience

Job Summary

  • Lead integrated 360° communications campaigns to inform customers and communities about major infrastructure work, minimizing disruption and enhancing customer experience.
  • Partner closely with delivery teams, local stakeholders, and agency colleagues to ensure campaigns are insight-led, customer-driven, and sequenced around community needs.
  • Severn Trent offers a competitive salary starting from £47,781.15, an annual bonus scheme, a leading pension scheme with employer match, and opportunities for training and development.

Matching Summary

Lead integrated 360° communications campaigns to inform customers and communities about major infrastructure work, minimizing disruption and enhancing customer experience.

Salary

Base: From £47,781.15; Bonus/Equity: Annual bonus scheme (of up to £2,250 per annum based on company performance); Benefits: 28 days holiday + bank holidays, Leading pension scheme, Sharesave, Dedicated training and development, Electric vehicle scheme, Family friendly policies, Two volunteering days per year

Skills & Requirements

Must-have

  • integrated 360° communications campaigns
  • customer experience focus
  • stakeholder engagement
  • risk anticipation
  • insight-led messaging

Nice-to-have

  • caring about outcomes
  • positivity and empathy
  • making a difference
  • inclusive workplace

Key Requirements

  • Experience leading integrated campaigns
  • Experience in public-facing environments

Work Rights

Not specified

Tailored Resume

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