Customer Service Specialist

Chubb Fire & Security Australia

Townsville, Queensland, Australia
Not specified; competitive remuneration pyckage; e...
2+ years administration experience
Strong attention to detail
Exceptional communication skills
The role involves coordinating between administration, planning, and field teams to prioritise business and client needs across three branches

Job Summary

  • The role involves coordinating between administration, planning, and field teams to prioritise business and client needs across three branches.
  • Candidates must assist with streamlining processes, managing fleet schedules, and handling invoicing and stock control functions.
  • The company offers a supportive team structure, extensive training, and access to an employee discount platform.

Matching Summary

The role involves coordinating between administration, planning, and field teams to prioritise business and client needs across three branches.

Salary

Not specified; Competitive remuneration package; Employee discount platform access

Skills & Requirements

Must-have

  • 2+ years administration experience
  • Strong attention to detail
  • Exceptional communication skills
  • Proficient in Microsoft Office
  • Time management and organisation

Nice-to-have

  • Previous Pronto system experience
  • Customer portal experience
  • Site induction experience
  • Data analysis for dispute resolution
  • Process improvement mindset

Key Requirements

  • Australian Citizen or Permanent Resident status
  • Ability to obtain and maintain Forklift licence
  • 2+ years experience in Administration or similar role

Work Rights

Must be Australian Citizen or Permanent Resident

Tailored Resume

Cover Letter