Client Service Representative - (mandarin/cantonese)

CIBC Capital Markets

Vancouver, BC, CA
Competitive salary; incentive pyy available; banki...
Mandarin or cantonese language proficiency
On-site full-time work availability
Flexibility for evenings and weekends
This role serves as the first line of support to help clients manage their accounts and reach their financial goals

Job Summary

  • This role serves as the first line of support to help clients manage their accounts and reach their financial goals.
  • Candidates must be flexible to work at multiple banking centers within a reasonable travel distance, including evenings and weekends.
  • The position offers a competitive salary, incentive pay, banking benefits, and a defined benefit pension plan.

Matching Summary

This role serves as the first line of support to help clients manage their accounts and reach their financial goals.

Salary

Competitive salary; Incentive pay available; Banking benefits and pension plan included

Skills & Requirements

Must-have

  • Mandarin or Cantonese language proficiency
  • On-site full-time work availability
  • Flexibility for evenings and weekends
  • Financial products knowledge
  • Client issue resolution skills

Nice-to-have

  • Strong interpersonal communication skills
  • Passion for building client relationships
  • Digital literacy with mobile banking apps
  • Goal-oriented mindset
  • Empathy and active listening

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable

Work Rights

Must have valid work or study permit

Tailored Resume

Cover Letter