Engagement Manager

Hackerrank

Bangalore, India
On-site
Consultative problem-solving
Expert advice delivery
Project and program management
The Engagement Manager is a strategic partner to our customers, focused on driving adoption, value, and long-term success with HackerRank

Job Summary

  • The Engagement Manager is a strategic partner to our customers, focused on driving adoption, value, and long-term success with HackerRank.
  • Consult with customers to understand issues and solve problems with expert advice or delivery of projects and programs.
  • Ownership and accountability in delivering Customer Delight throughout all phases of the customer journey.

Matching Summary

The Engagement Manager is a strategic partner to our customers, focused on driving adoption, value, and long-term success with HackerRank.

Skills & Requirements

Must-have

  • Consultative problem-solving
  • Expert advice delivery
  • Project and program management
  • Customer delight ownership
  • Cross-functional team leadership

Nice-to-have

  • Deep customer relationship building
  • Market trend capturing
  • Voice of the customer advocacy
  • Driving transformation and advocacy

Key Requirements

  • 3-5 years of hands-on delivery experience in SaaS
  • Excellent organization and attention to detail
  • Ability to deal with ambiguity and uncertainty
  • Expertise in establishing project governance
  • Peer relationship maintenance with customer executives

Work Rights

Not specified

Tailored Resume

Cover Letter