Branch Manager- Ngong

Absa Group

Ngong, Kenya
**
5+ years banking experience
3+ years branch management
Retail and business banking performance
** Absa Group is seeking a Branch Manager for their Ngong location, focusing on driving exceptional performance in Retail and Business Banking through strong leadership, customer experience, and operational excellence. The ideal candidate should have extensive banking experience, particularly in branch management, and a deep understanding of customer service, sales, and compliance. **

Job Summary

  • The role requires driving exceptional Retail and Business Banking performance through powerful branch leadership and team development.
  • Candidates must ensure strict adherence to operational controls, KYC/AML processes, and regulatory timelines to maintain bank standards.
  • The position involves managing the top 200 clients in the local area and leading sales activations to achieve branch targets.

Matching Summary

Match Score: 75

** Absa Group is seeking a Branch Manager for their Ngong location, focusing on driving exceptional performance in Retail and Business Banking through strong leadership, customer experience, and operational excellence. The ideal candidate should have extensive banking experience, particularly in branch management, and a deep understanding of customer service, sales, and compliance. **

Skills & Requirements

Must-have

  • 5+ years banking experience
  • 3+ years branch management
  • Retail and Business Banking performance
  • KYC and AML compliance adherence
  • Core banking system knowledge (Flexicube)
  • Portfolio risk management
  • Team coaching and succession planning

Nice-to-have

  • Postgraduate qualifications
  • Cross-selling expertise
  • Market intelligence analysis
  • High-performance culture building
  • Customer retention strategies
  • Audit exception closure

Key Requirements

  • University degree in relevant discipline
  • At least 5 years Banking/Financial Services experience
  • Minimum 3 years in branch management
  • Accounting or related field qualification preferred
  • In-depth knowledge of retail and business banking products

Work Rights

Not specified

Tailored Resume

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