Service Advisor

Lithia Hyundai of Odessa

Odessa, TX, United States
On-site
Bilingual required
Initiating automotive services
Customer and technician liaison
Lithia Hyundai of Odessa is seeking a Bilingual Service Advisor to facilitate automotive services and repairs. The ideal candidate will possess customer service skills and some automotive knowledge, while the role offers competitive pay and comprehensive benefits

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Hyundai of Odessa is seeking a Bilingual Service Advisor to facilitate automotive services and repairs. The ideal candidate will possess customer service skills and some automotive knowledge, while the role offers competitive pay and comprehensive benefits.

Skills & Requirements

Must-have

  • Bilingual REQUIRED
  • Initiating automotive services
  • Customer and technician liaison
  • Developing repair estimates
  • Administering manufacturer warranty

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary service

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and a valid driver's license
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

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