Service Ambassador

JLL UK

Singapore, Singapore
Exceptional customer service skills
Manage multiple priorities
Strong interpersonal skills
Serve as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of client employees and guests

Job Summary

  • Serve as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of client employees and guests.
  • Conduct daily facility inspections to proactively identify and report any areas requiring attention to the JLL FM team.
  • Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies.

Matching Summary

Serve as the initial point of contact for all client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of client employees and guests.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Manage multiple priorities
  • Strong interpersonal skills
  • Excellent organizational skills
  • Proficient in Microsoft Office Suite

Nice-to-have

  • Passion for hospitality
  • Ability to work independently
  • Adapt to new technology
  • Culture of continuous improvement

Key Requirements

  • Hospitality and/or F&B and/or Tourism sector experience
  • Events Operations Management experience
  • Customer service environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter