Mgr., Resident Support Services ($83,200 - $104,100)

Irvine Company

Irvine, CA, US
Base: $83,200.00 - $104,100.00; bonus/equity: not ...
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Supervisory experience in customer service
Case management and operational efficiency
De-escalation and sensitive communication skills
** The Irvine Company is seeking a Manager for Resident Support Services in Irvine, CA, responsible for overseeing repairs, resident relocations, and team management during remediation projects. This role emphasizes operational efficiency, training, and enhancing the resident experience while managing complex issues. **

Job Summary

  • The Manager is responsible for planning repairs and resident relocations during remediation projects while ensuring operational efficiency.
  • This role serves as the primary escalation point for managing complex issues including legal disputes and critical health concerns.
  • The company offers competitive benefits including paid time off, matching 401(k), and health benefits for full-time employees.

Matching Summary

Match Score: 75

** The Irvine Company is seeking a Manager for Resident Support Services in Irvine, CA, responsible for overseeing repairs, resident relocations, and team management during remediation projects. This role emphasizes operational efficiency, training, and enhancing the resident experience while managing complex issues. **

Salary

Base: $83,200.00 - $104,100.00; Bonus/Equity: Not specified; Benefits: Paid time off, matching 401(k), health benefits

Skills & Requirements

Must-have

  • Supervisory experience in customer service
  • Case management and operational efficiency
  • De-escalation and sensitive communication skills

Nice-to-have

  • Team development and continuous coaching
  • Strategic direction for project schedules
  • Collaborative spirit with internal stakeholders

Key Requirements

  • High School Diploma or equivalent work experience
  • 2-5 years of relevant customer service and supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter