Senior Servicenow Itom & Cmdb Manager

Kyndryl

**
8+ years it service management experience
5+ years configuration management ownership
Servicenow cmdb ci class modeling
** Kyndryl is seeking a Senior ServiceNow ITOM & CMDB Manager with strong expertise in ServiceNow ITOM modules and CMDB maintenance. The ideal candidate will possess extensive experience in IT Service Management, particularly in Configuration Management roles, and will thrive in a collaborative, fast-paced environment that values innovation and personal growth. **

Job Summary

  • This role requires defining and maintaining the Configuration Management process in line with ITIL best practices while owning the CMDB data model.
  • Candidates will oversee discovery tools and manage data sources to ensure accurate and timely data feeds into the CMDB across on-prem and cloud environments.
  • The position offers a flexible, supportive environment where employee well-being is prioritized and potential can thrive within a culture of empathy and shared success.

Matching Summary

Match Score: 75

** Kyndryl is seeking a Senior ServiceNow ITOM & CMDB Manager with strong expertise in ServiceNow ITOM modules and CMDB maintenance. The ideal candidate will possess extensive experience in IT Service Management, particularly in Configuration Management roles, and will thrive in a collaborative, fast-paced environment that values innovation and personal growth. **

Skills & Requirements

Must-have

  • 8+ years IT Service Management experience
  • 5+ years Configuration Management ownership
  • ServiceNow CMDB CI class modeling
  • Discovery and Service Mapping configuration
  • ITIL best practices implementation
  • Cloud discovery integration AWS Azure GCP

Nice-to-have

  • Growth mindset and continuous learning
  • Customer-focused problem solving
  • Inclusive and borderless collaboration
  • Strong stakeholder management skills
  • Experience with hybrid infrastructure environments

Key Requirements

  • 8+ years ITSM experience
  • 5+ years CMDB ownership roles
  • ITIL v3 or v4 certification preferred

Work Rights

Not specified

Tailored Resume

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