Head of Claims Operations is responsible for leading Maersk’s Claims Hub in Mumbai, monitoring claims and leading process improvement
Job Summary
Head of Claims Operations is responsible for leading Maersk’s Claims Hub in Mumbai, monitoring claims and leading process improvement.
The role involves providing leadership to the Mumbai-based claims team, performance management, and identifying knowledge gaps for training.
Key responsibilities include taking ownership for Claims SOPs, ensuring KPI delivery, and collaborating with the Claims Leadership team to drive process changes.
Matching Summary
Head of Claims Operations is responsible for leading Maersk’s Claims Hub in Mumbai, monitoring claims and leading process improvement.