Customer Banking Specialist - Bondi Junction

CommBank

Bondi Junction, New South Wales, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for their Bondi Junction branch, where the role involves delivering exceptional customer service and supporting clients with their banking needs. Candidates should have experience in customer service, strong communication skills, and a passion for helping customers improve their financial wellbeing. **

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks and provide options through education and demonstration of our in-branch technology and digital banking options.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Bondi Junction branch, where the role involves delivering exceptional customer service and supporting clients with their banking needs. Candidates should have experience in customer service, strong communication skills, and a passion for helping customers improve their financial wellbeing. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building a career
  • Improving financial wellbeing
  • Support for Indigenous Peoples
  • Networking across Indigenous Employee Network

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter