Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on processing payroll and providing exceptional client support. The role demands hands-on payroll experience in Germany and/or Switzerland, requiring fluency in German and strong communication skills
Job Summary
The role involves serving as a specialist level support for all inquiries related to German and Swiss payroll runs while ensuring strict adherence to local compliance.
Candidates will act as the main point of contact for urgent issues and customer escalations, collaborating with various teams to deliver exceptional support.
This is a full-time remote position with a fixed weekly schedule from Saturday through Wednesday, offering opportunities for career advancement in a global HR platform company.
Matching Summary
Match Score: 85
Remote is seeking a Payroll Client Services Specialist Lead for the DACH region, focusing on processing payroll and providing exceptional client support. The role demands hands-on payroll experience in Germany and/or Switzerland, requiring fluency in German and strong communication skills.
Salary
Base: $30,700 - $69,050 USD annually; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits package
Skills & Requirements
Must-have
End-to-end payroll processing experience
German and Swiss payroll expertise
Professional fluency in German language
Deep understanding of DACH tax regulations
Client-facing customer service skills
Nice-to-have
Experience working remotely
Analytical problem-solving mindset
Asynchronous communication proficiency
Mentoring and team collaboration skills
Adaptability in fast-paced environments
Key Requirements
Hands-on experience processing end-to-end payroll specifically for Germany and/or Switzerland