Omf Client Relations Consultant (kokstad Hope Street)

Old Mutual Insurance

Kokstad, South Africa
Not specified (assumed fully onsite)
Consultative selling skills
Crm software proficiency
Customer complaint management
Old Mutual Insurance is seeking an Omf Client Relations Consultant in Kokstad, South Africa, to enhance customer experiences by providing product information, resolving issues, and developing customer relationships. The role emphasizes consultative selling, customer service, and operational compliance within a supportive company culture focused on the African opportunity

Job Summary

  • The role focuses on providing a positive customer experience by managing expectations and delivering tailored solutions.
  • Responsibilities include processing orders, resolving complex customer issues, and conducting prospecting calls to build relationships.
  • Employees must maintain accurate CRM data and adhere to strict regulatory codes and organizational policies.

Matching Summary

Match Score: 75

Old Mutual Insurance is seeking an Omf Client Relations Consultant in Kokstad, South Africa, to enhance customer experiences by providing product information, resolving issues, and developing customer relationships. The role emphasizes consultative selling, customer service, and operational compliance within a supportive company culture focused on the African opportunity.

Skills & Requirements

Must-have

  • Consultative selling skills
  • CRM software proficiency
  • Customer complaint management
  • Product knowledge application
  • Operational compliance adherence

Nice-to-have

  • Strong interpersonal savvy
  • Nimble learning capability
  • Proactive customer relationship development
  • Effective communication style

Key Requirements

  • Matriculation Certificate (Matric)
  • Understanding of insurance products and services
  • Ability to follow multilevel sales scripts

Work Rights

Designated group in line with Employment Equity Plan

Tailored Resume

Cover Letter