Customer Service Officer (Digital/Email)

PERSOL SINGAPORE PTE. LTD.

Singapore, Singapore
**
Email customer service experience
Insurance policy knowledge
Regulatory compliance awareness
** PERSOL Singapore Pte. Ltd. is seeking a Customer Service Officer to handle digital and email inquiries related to insurance products and services. The role is a six-month contract based in Eunos, Singapore, focused on providing excellent customer service and managing compliance-related risks. **

Job Summary

  • The role involves facilitating email queries from policyholders and business partners regarding insurance products and services.
  • Candidates must ensure all enquiries received via email, mail, or fax are responded to within the expected turnaround time.
  • The position requires maintaining awareness of industry trends on regulatory compliance and emerging threats to safeguard the company.

Matching Summary

Match Score: 75

** PERSOL Singapore Pte. Ltd. is seeking a Customer Service Officer to handle digital and email inquiries related to insurance products and services. The role is a six-month contract based in Eunos, Singapore, focused on providing excellent customer service and managing compliance-related risks. **

Skills & Requirements

Must-have

  • Email customer service experience
  • Insurance policy knowledge
  • Regulatory compliance awareness

Nice-to-have

  • Strong communication skills
  • Risk management mindset
  • Adaptability to ad-hoc tasks

Key Requirements

  • 6 Months Contract duration
  • Mon-Fri 9am-6pm availability

Work Rights

Not specified

Tailored Resume

Cover Letter