The Services Advisor acts as front-line support on the Presales Service Desk, qualifying service requests and overseeing the creation of Statements of Work to ensure alignment with customer requirements
Job Summary
The Services Advisor acts as front-line support on the Presales Service Desk, qualifying service requests and overseeing the creation of Statements of Work to ensure alignment with customer requirements.
This role involves managing documentation throughout the sales cycle, facilitating transitions to the service delivery team, and maintaining a pipeline of service opportunities.
Joining SHI means being part of a diverse team committed to professional growth and providing world-class customer experiences.
Matching Summary
The Services Advisor acts as front-line support on the Presales Service Desk, qualifying service requests and overseeing the creation of Statements of Work to ensure alignment with customer requirements.