Claims Consultant - Lump Sum Claims

TAL Australia

Sydney, NSW, Australia
Competitive salary; bonus included; annual reviews
On-site
1-2 years life insurance claims experience
Retail income protection or lump sum claims focus
Knowledge of life insurance code of practice
The Claims Consultant is responsible for the proactive management of a portfolio of Lump Sum claims in accordance with TAL's claims philosophy and regulatory requirements

Job Summary

  • The Claims Consultant is responsible for the proactive management of a portfolio of Lump Sum claims in accordance with TAL's claims philosophy and regulatory requirements.
  • A key focus involves providing a best-in-class customer and client experience, including regular communication regarding claim status and managing expectations.
  • TAL offers competitive salary, bonus, annual reviews, flexible hybrid work hours, and comprehensive wellbeing benefits including mental, physical, and financial support.

Matching Summary

The Claims Consultant is responsible for the proactive management of a portfolio of Lump Sum claims in accordance with TAL's claims philosophy and regulatory requirements.

Salary

Competitive Salary; Bonus included; Annual Reviews

Skills & Requirements

Must-have

  • 1-2 years Life Insurance claims experience
  • Retail Income Protection or Lump Sum Claims focus
  • Knowledge of Life Insurance Code of Practice
  • Ability to build rapport with customers during difficult times

Nice-to-have

  • Relevant tertiary qualifications in Business or Health
  • Diploma or Cert IV in Life Insurance
  • Experience contributing to process improvement initiatives
  • Strong analytical and problem-solving skills

Key Requirements

  • 1-2 years experience in Life Insurance claims management
  • Focus on Retail Income Protection or Lump Sum Claims
  • Relevant tertiary qualifications desirable (Business, Commerce, Health)
  • Diploma or Cert IV in Life Insurance desirable

Work Rights

Entitlement to Work required

Tailored Resume

Cover Letter