Not specified (assumed to be hybrid based on industry norms).
Order to cash global standard
Process improvement initiatives
Business process documents creation
CSL Behring is seeking an Order to Cash Process Lead for the Americas to oversee and improve all activities related to the Order to Cash process. The role involves setting global standards, driving continuous improvement, and ensuring compliance in a regulated environment
Job Summary
This role is accountable for CSL’s Order To Cash for the Americas region, covering all activities from customer management to return processes, ensuring fit for purpose and driving global standards.
You will analyze and measure the effectiveness of existing business processes, develop sustainable improvements, research best practices, and coordinate improved policies and procedures for operational efficiency.
The role requires defining and implementing global Order to Cash standards, governing capability deployments, fostering a continuous improvement philosophy, and managing innovation projects from business case to value creation.
Matching Summary
Match Score: 85
CSL Behring is seeking an Order to Cash Process Lead for the Americas to oversee and improve all activities related to the Order to Cash process. The role involves setting global standards, driving continuous improvement, and ensuring compliance in a regulated environment.
Skills & Requirements
Must-have
Order To Cash global standard
process improvement initiatives
business process documents creation
ERP (SAP S4 Hana) proficiency
Order Management experience
Customer Service experience
Fulfilment experience
Nice-to-have
Servant leadership
Think-outside-the-box approach
Collaboration and matrixed environment
Agile deployment support
Spanish knowledge
Key Requirements
Bachelor degree in relevant discipline
8+ years' experience in process management
Demonstrated project leadership
Proven experience in cGMPs
Six sigma project leadership/participation
5-7 years Order Mgt, Customer Service & Fulfilment
3-5 years Order to Cash Global and Local Americas market knowledge
At least 2 years leadership and project management role