Computer Aided Dispatch (cad) Technical Manager (ncs) - Bcit

Baltimore City

Baltimore, US
$105,085.00 - $173,250.00 annually; starting pyy r...
Cad and 911 systems management
Vendor contract oversight
Database management
The Computer Aided Dispatch (CAD) Technical Manager plans, designs, and administers all aspects of the City of Baltimore’s CAD and 911 technology infrastructure and operations

Job Summary

  • The Computer Aided Dispatch (CAD) Technical Manager plans, designs, and administers all aspects of the City of Baltimore’s CAD and 911 technology infrastructure and operations.
  • Responsibilities include vendor contract oversight, database management, reports and analysis of data, system changes, updates, patches, upgrades, and all associated documentation.
  • The City of Baltimore offers a comprehensive benefits package including medical, prescription drug, dental, vision, and wellness programs.

Matching Summary

The Computer Aided Dispatch (CAD) Technical Manager plans, designs, and administers all aspects of the City of Baltimore’s CAD and 911 technology infrastructure and operations.

Salary

$105,085.00 - $173,250.00 Annually; Starting Pay Range: $105,085.00 – $139,167.00 Annually; Benefits: medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans

Skills & Requirements

Must-have

  • CAD and 911 systems management
  • vendor contract oversight
  • database management
  • system upgrades and patches
  • Next Generation 911 knowledge
  • CJIS compliance

Nice-to-have

  • customer service principles
  • team collaboration
  • proactive maintenance
  • emergency operations support

Key Requirements

  • 4 Year College Degree preferred
  • Five years' experience in CAD and 911 systems administration
  • Three years' experience supervising technical staff
  • Three years' experience with dispatching methodologies

Work Rights

Residency requirement for Baltimore City

Tailored Resume

Cover Letter