Service Team Leader

ABB Inc

Atlanta, GA, USA
Base: $100,500 - $160,800 annually; bonus: eligibl...
Fully remote
5+ years in critical power systems
2+ years leadership experience
Technical knowledge of ups and generators
This role involves supervising a team of service engineers to ensure timely and high-quality delivery of service offerings and projects

Job Summary

  • This role involves supervising a team of service engineers to ensure timely and high-quality delivery of service offerings and projects.
  • The position requires creating and implementing field service operations strategies while monitoring key performance indicators like response times and resolution rates.
  • ABB offers a comprehensive benefits package including health plans, company-paid life insurance, and a 401k savings plan with company contributions.

Matching Summary

This role involves supervising a team of service engineers to ensure timely and high-quality delivery of service offerings and projects.

Salary

Base: $100,500 - $160,800 annually; Bonus: Eligible for short-term incentive plan/annual bonus; Benefits: Health, dental, vision, life insurance, 401k match

Skills & Requirements

Must-have

  • 5+ years in critical power systems
  • 2+ years leadership experience
  • Technical knowledge of UPS and generators
  • Knowledge of NFPA ANSI OSHA standards
  • Project management and client relationship skills

Nice-to-have

  • NETA or IEEE certifications
  • Experience in mission-critical environments
  • Manufacturer-specific certifications
  • Strong customer focus and urgency
  • Continuous improvement culture mindset

Key Requirements

  • Bachelor's degree in Electrical or Mechanical Engineering OR equivalent experience
  • Minimum 6+ years total experience with 5+ in critical power systems
  • Must be legally authorized to work in the US without visa sponsorship

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter