Implementation Analyst

Elsevier

Pennsylvania, US
Base: $59,200 - $98,600; bonus/equity: not specifi...
Project management expertise
Customer engagement skills
Ehr integration coordination
The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle

Job Summary

  • The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle.
  • The Implementation Analyst manages complex, multi-stakeholder implementation projects, including coordination of EHR integrations and technical workflows to ensure successful deployments and sustained product adoption.
  • Elsevier offers country specific benefits and is committed to providing a fair and accessible hiring process while fostering an equal opportunity work environment.

Matching Summary

The Customer Enablement and Implementation Team are part of Elsevier’s Clinical Solutions Customer Success organization, dedicated to delivering exceptional customer experiences across the full product lifecycle.

Salary

Base: $59,200 - $98,600; Bonus/Equity: Not specified; Benefits: Country specific benefits

Skills & Requirements

Must-have

  • project management expertise
  • customer engagement skills
  • EHR integration coordination
  • stakeholder communication plans
  • risk mitigation strategies
  • workflow analysis and solution design

Nice-to-have

  • collaborative cross-functional teamwork
  • proactive solutions-oriented mindset
  • training and education delivery
  • continuous improvement focus

Key Requirements

  • experience in software implementation
  • experience managing complex multi-stakeholder projects
  • experience supporting EHR integrations
  • familiarity with HL7 and interoperability
  • strong project management skills
  • excellent communication skills
  • willingness to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter