Patient Representative | 3rd Shift

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive benefi...
Available wednesday through saturday 7pm to 5:30am
1 year clinical or critical care experience
Strong interpersonal and conflict resolution skills
The Patient Representative provides family support, education, and mediation to patients and visitors in the Specialty Waiting Area

Job Summary

  • The Patient Representative provides family support, education, and mediation to patients and visitors in the Specialty Waiting Area.
  • This role requires proactive customer service interventions and effective communication to resolve issues and improve patient satisfaction.
  • The position offers comprehensive benefits including health insurance starting day one, retirement plans, and paid leave.

Matching Summary

The Patient Representative provides family support, education, and mediation to patients and visitors in the Specialty Waiting Area.

Salary

Not specified; Not specified; Comprehensive benefits include health insurance, retirement plans, and paid leave

Skills & Requirements

Must-have

  • Available Wednesday through Saturday 7pm to 5:30am
  • 1 year clinical or critical care experience
  • Strong interpersonal and conflict resolution skills

Nice-to-have

  • Bachelor's degree in healthcare or social science
  • Experience with Service Plus customer service skills
  • Ability to collaborate across diverse teams

Key Requirements

  • HS Graduate or Equivalent
  • 1 year full-time employment in clinical/critical care
  • Evidence of customer service training

Work Rights

Not specified

Tailored Resume

Cover Letter