Responsible for working with existing small and mid-tier accounts, acting as a 'Trusted Adviser' to nurture, build, and grow client relationships
Job Summary
Responsible for working with existing small and mid-tier accounts, acting as a 'Trusted Adviser' to nurture, build, and grow client relationships.
The role involves managing client renewals, ensuring contracts are issued and closed on time, and coordinating with multiple departments to meet sales objectives.
Thomson Reuters offers a hybrid work model, flexibility and work-life balance with 'Flex My Way' policies, career development programs, competitive benefits, and a culture of inclusion and social impact.
Matching Summary
Responsible for working with existing small and mid-tier accounts, acting as a 'Trusted Adviser' to nurture, build, and grow client relationships.
Skills & Requirements
Must-have
Client renewal schedule management
Customer success role
Account plan implementation
Invoice reconciliation and dispute resolution
New client onboarding and training
Nice-to-have
Proactive and motivated
Problem-solving mentality
Leadership skills with empathetic approach
Obsess over our Customers
Compete to Win
Key Requirements
Prior experience in Account Management
Superior communication skills (written and oral)
Outstanding organizational skills
Proven experience developing creative solutions
Ability to manage multiple moving parts and accounts simultaneously