Senior Customer Solutions Manager, Global Financial Services CSM
Amazon
New York, NY, US
Not specified; not specified; not specified
On-site
Fluent in cloud and ai technologies
Experience with global financial institutions
Complex program leadership skills
This role guides technically advanced AWS customers from leading banks and fintech innovators along their multi-year journey to cloud and AI adoption
Job Summary
This role guides technically advanced AWS customers from leading banks and fintech innovators along their multi-year journey to cloud and AI adoption.
You will act as the critical connective tissue between Sales, Support, Solutions Architecture, and Professional Services to deliver outcomes for customers.
The team is guided by core tenets including Customer Influence, Focus on Excellence, and Overcoming Complexity through Agility.
Matching Summary
This role guides technically advanced AWS customers from leading banks and fintech innovators along their multi-year journey to cloud and AI adoption.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Fluent in cloud and AI technologies
Experience with global financial institutions
Complex program leadership skills
Strategic account initiative translation
Cross-functional team collaboration
Nice-to-have
Customer obsessed mindset
Ability to think big and invent
Proactive problem-solving approach
Executive relationship building
Thought leadership in cloud adoption
Key Requirements
Senior level experience in customer solutions management