Patient Service Rep - Full-time / Orland Park, Il

Advocate Aurora Health

Orland Park, Il, US
Base: $19.80 - $29.70; bonus/equity: not specified...
High-volume multitasking environment
Handle difficult callers/customers/patients
Verify billing and demographic information
Patient Service Representatives provide efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Patient Service Representatives provide efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Responsibilities include registering patients, scheduling appointments, answering phones, resolving patient questions, and managing medical records.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Patient Service Representatives provide efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • High-volume multitasking environment
  • Handle difficult callers/customers/patients
  • Verify billing and demographic information
  • Answer multiple incoming telephone lines
  • Maintain patient confidentiality

Nice-to-have

  • Experience with eClinicalWorks
  • Strong communication skills
  • Ability to solve complex issues

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • CRT/PC experience in customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter